Employment Opportunities

Dennis & Co. is a rapidly growing automotive group in New York and New Jersey looking for a fulltime porter/driver to assist our sales and service teams at our Riverdale Chrysler Jeep Dodge Ram location. We are looking for a team player who is eager to work in a employees and guests alike. As per NYC guidelines we require all candidates be fully vaccinated.

Responsibilities:

• Reorganize and move vehicles on property as well as during vehicle swaps

• Organize and maintain tidiness of parts

• Daily upkeep of dealership, including cleaning and removing trash in the service department, showroom and administrative offices

• Keep vehicles and property in a clean and presentable condition

• Other on-site maintenance such as power washing, light painting, sweeping and light bulb replacement along pathways and parking areas

• Assists with all types of ad hoc projects as requested

Requirements

• No experience required, we will provide training to the right candidate

• Ability to stick to a schedule and be reliable

• Ability to solve problems and work with minimal supervision

• Ability to handle light handy work

• Valid driver's license and clean driving record is a MUST

Benefits:

• Vacation and Sick Time

• Medical/Dental/Vision/Life Insurance

• Paid Holidays

• Free tuition through Strayer University

• Career advancement opportunities

About Us

Dennis & Co. Auto Group, Inc. operates a major automotive dealership network in the Metropolitan New York region with a diversified portfolio of 14 brands across 10 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, Alfa Romeo, Maserati, Chevrolet, and Cadillac. The group also owns and operates a used-only dealership and two collision centers.

Dennis & Co. connects prospective buyers with their ideal vehicles and offers warranty and repair services that keep drivers on the roads.

Utilizing the industry's most advanced technological platform, Dennis & Co. ensures customers can shop on their terms, and in the venue of their choice (online, mobile, in-person), picking up where they left off as they move across channels.

Beyond technology, Dennis & Co. cares about people. For customers, this means a shift away from pushy salespeople, and a move to seamless interactions that can begin online and pick up in person.

For the company's 600+ employees, it means a willingness to invest in their growth, through training and tuition.

To take a look at our growth, see the link below: https://apnews.com/press-release/newswire/business-new-york-e8a07c495a7854a4103af258d4325329

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
As per NYC guidelines we require all candidates be fully vaccinated.

Ability to commute/relocate:

• Bronx, NY 10468: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

Riverdale Chrysler Jeep Dodge Ram is seeking to add a passionate and experienced Automotive Sales Consultant to our dealership in Bronx, NY. Are you looking to grow your career with an expanding organization? Are you interested in professional career development? We primarily promote from within, so if you are interested in joining a team who prioritizes your long-term goals this could be a natural fit for you!

Job Responsibilities:

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attending product and sales training courses as requested by sales manager.
• Keeps up to date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospective development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers help to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application, and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits a high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values and can explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.

Benefits:

• Vacation and Sick Time
• 401(k)
• Medical/Dental/Vision/Life Insurance
• Paid Holidays
• Free tuition through Strayer University
• Career advancement opportunities

About Us

Dennis & Co. Auto Group, Inc. operates a major automotive dealership network in the Metropolitan New York region with a diversified portfolio of 16 brands across 15 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, Alfa Romeo, Infiniti, Maserati, Mazda, Chevrolet, and Cadillac. The group also owns and operates a used-only dealership and two collision centers. Dennis & Co. connects prospective buyers with their ideal vehicles and offers warranty and repair services that keep drivers on the roads. Utilizing the industry's most advanced technological platform, Dennis & Co. ensures customers can shop on their terms, and in the venue of their choice (online, mobile, in-person), picking up where they left off as they move across channels

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• The Bronx, NY 10463: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

• Health insurance

Riverdale Chrysler Jeep Dodge Ram is currently searching for a Sales Receptionist/BDC Representative to work with our sales department at our dealership in Bronx, NY. With this position, you must be comfortable with talking on the phone, internet, and in person. We are looking for a team player eager to work in a pleasant, engaging, and outgoing environment that is comfortable with talking on the phone, internet and in person. Are you looking to grow your career with an expanding organization? Are you interested in professional career development? We primarily promote from within, so if you are interested in joining a team who prioritizes your long-term goals this could be a natural fit for you!

*Starting Pay is $15 Per Hour + BDC Commission*

Responsibilities:

• Greet and communicate with new and existing customers
• Create a positive atmosphere and act as the first point of contact for people entering the dealership
• Field phone calls and email correspondence, relaying information to the correct departments and assisting in a timely manner
• Effectively set up appointments with prospective customers
• Answer general questions or inquiries as needed, contact appropriate department for assistance
• Maintain open and transparent communication with team members and management
• Other tasks as assigned
• Respond to internet leads provided through our account management system
• Effectively document interactions and customer information in our dealership database; conduct follow-ups as necessary
• Maintain a professional demeanor with our customers and strategize new ways to positively impact communication

Requirements:

• Strong communication and customer service skills
• Attention to detail
• Ability to multitask and work in a team environment
• Maintain professional appearance and able to stick to a schedule

Benefits:

• Free school tuition through Strayer University
• 401(k)
• Medical/Dental/Vision/Life Insurance
• Vacation and Sick Time
• Paid Holidays
• Career advancement opportunities

About Us

About Us

Dennis & Co. Auto Group, Inc. operates a major automotive dealership network in the Metropolitan New York region with a diversified portfolio of 16 brands across 15 locations, including Chrysler, Jeep, Dodge, Ram, Kia, Volkswagen, Ford, Buick, GMC, Fiat, Alfa Romeo, Infiniti, Maserati, Mazda, Chevrolet, and Cadillac. The group also owns and operates a used-only dealership and two collision centers. Dennis & Co. connects prospective buyers with their ideal vehicles and offers warranty and repair services that keep drivers on the roads. Utilizing the industry's most advanced technological platform, Dennis & Co. ensures customers can shop on their terms, and in the venue of their choice (online, mobile, in-person), picking up where they left off as they move across channels.

Job Type: Full-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Bronx, NY 10463: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: One location

Riverdale Chrysler Jeep Dodge Ram seeks motivated Parts Driver for a busy service center located in the Bronx!

Job Responsibilities include but are not limited to:

• Stock parts shelves and pull parts for delivery.
• Maintain daily sales and delivery records.
• Resolve service inquiries in a timely and courteous manner.
• Obtain customer signatures on all pickup and delivery receipts.
• Perform routine maintenance and cleaning on truck interior.

Looking for team member who wants to grow within the company.

CLEAN LICENSE IS REQUIRED

We offer tremendous growth and a comprehensive benefits package including:

• Free Tuition Strayer University
• Medical Benefits
• Dental Benefits
• Vision Benefits
• Life Insurance
• Paid Holidays
• Continuous Professional Growth and Development

Riverdale Chrysler Jeep Dodge Ram is looking for an experienced Parts Counter Person to join the team! The Parts Counter Person is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer inquiries. The ideal candidate has previous experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

Essential Duties

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Other tasks as assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Paid Holidays
• Continuous Professional Development

Riverdale Chrysler Jeep Dodge & RAM seeks talented Service Advisors (Writers) for a busy dealership service center in Bronx, NY! Service Advisors are to greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Essential Duties

• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or

road test.

• Confers with customers about inspection results, recommend corrective procedures and prepare

work order for needed repairs.

• Prepares a repair order showing time, cost and labor estimates for service.
• Writes a brief description of the customer's concern on the repair order to help the technician

locate the problem.

• Explains the work performed and the repair order charges to the customer.
• Handles customer complaints.
• Schedules service appointments.
• Obtains customer and vehicle data prior to arrival when possible.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Test drives the vehicle with customer as needed to confirm the problem or refer to test

technician.

• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Obtains customer's signature on repair order; provides customer with a copy.
• Establishes customer's method of payment. Obtains credit approval, if necessary.
• Notifies dispatcher of incoming work.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Implements and maintains a service marketing program.
• Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
• Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
• Keeps service department forms, menus and pricing guides up-to-date.
• Implements a quality control process to eliminate comebacks.
• Maintains high customer satisfaction standards.
• Handles telephone inquiries regarding appointments and work in process.
• Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
• Maintains a professional appearance.

Benefits

• Paid Time Off
• Free College Tuition through our partnership with Strayer University.
• Medical/Dental/Vision Coverage
• Life Insurance
• Paid Holidays
• Continuous Professional Development